Terms and Conditions

This website is operated by Verozora. Throughout the site, the terms “we”, “us”, “our” and “the entrepreneur” refer to Verozora. Verozora offers this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Service Terms”, “Terms”), including any additional terms and policies referenced herein and/or available by hyperlink. These Service Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Service Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Service Terms. If you do not agree to all the terms of this agreement, then you may not access the website or use any services. If these Service Terms are considered an offer, acceptance is expressly limited to these Service Terms.

Any new features or tools that are added to the current store shall also be subject to the Service Terms. You may review the most current version of the Service Terms at any time on this page. We reserve the right to update, change, or replace any part of these Service Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

By agreeing to these Service Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are of the age of majority in your state or province of residence and have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms, viruses, or any code of a destructive nature.
A breach or violation of any of the Terms will result in immediate termination of your Services.

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service, or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

ARTICLE 1 – DEFINITIONS

In these Terms, the following definitions apply:

Cooling-off period: the period within which the consumer may use their right of withdrawal;
Consumer: the natural person who does not act in the exercise of profession or business and enters into a distance contract with the entrepreneur;
Long-term transaction: a distance contract relating to a series of products and/or services, for which the supply and/or purchase obligation is spread over time;
Durable data carrier: any means that enables the consumer or entrepreneur to store information addressed personally to them in a way that allows future consultation and unchanged reproduction of the stored information;
Right of withdrawal: the option for the consumer to withdraw from the distance contract within the cooling-off period;
Entrepreneur: the natural or legal person offering products and/or services to consumers at a distance;
Distance contract: a contract concluded within a system organized by the entrepreneur for distance selling of products and/or services, whereby only one or more techniques for distance communication are used up to and including the conclusion of the contract;
Technique for distance communication: a means that can be used for concluding a contract without the consumer and entrepreneur being simultaneously present in the same room;
Terms and Conditions: these Terms and Conditions of the entrepreneur.

ARTICLE 2 – IDENTITY OF THE ENTREPRENEUR

Due to previous misuse of our details, this information has been removed from our website and is available upon request.

Email address: verozora@gmail.com
Chamber of Commerce (KVK): (available upon request)
VAT number: (available upon request)
Address: (available upon request)

ARTICLE 3 – APPLICABILITY

These Terms and Conditions apply to every offer from the entrepreneur and every distance contract and order concluded between the entrepreneur and the consumer.

Before the distance contract is concluded, the text of these Terms and Conditions will be made available to the consumer. If this is not reasonably possible, the consumer will be informed where the Terms can be inspected, and that they will be provided free of charge upon request.

If the distance contract is concluded electronically, the Terms may be made available electronically in such a way that the consumer can store them on a durable data carrier.

If specific product or service conditions apply in addition to these Terms, the consumer may always rely on the condition that is most favorable to them in the event of contradictory provisions.

If any provision of these Terms becomes void or is annulled, the remaining provisions remain in force.

Situations not covered by these Terms must be assessed according to the spirit of these Terms.
Ambiguities regarding the interpretation of provisions shall also be interpreted according to the spirit of these Terms.

ARTICLE 4 – THE OFFER

If an offer has a limited validity or is subject to conditions, this will be explicitly stated.

The offer is non-binding. The entrepreneur is entitled to modify or adjust the offer.

The offer contains a complete and accurate description of the products and/or services offered. Images represent the products truthfully. Obvious mistakes do not bind the entrepreneur.

All images and specifications in the offer are indicative and cannot give rise to compensation or termination.

The offer clearly states the rights and obligations associated with acceptance, including:

the price (excluding customs duties and import VAT, which are the customer’s responsibility);
any shipping costs;
the method of concluding the contract;
the existence or non-existence of the right of withdrawal;
the method of payment, delivery, and execution;
the period for accepting the offer;
whether the agreement will be archived;
how the consumer can check and correct submitted data;
available languages;
applicable codes of conduct;
the minimum contract duration for long-term transactions;
optional: available sizes, colors, materials.

ARTICLE 5 – THE AGREEMENT

The agreement is concluded when the consumer accepts the offer and meets the conditions.

When accepted electronically, the entrepreneur will confirm receipt of acceptance electronically. Until this confirmation is received, the consumer may dissolve the agreement.

The entrepreneur will take appropriate measures to secure electronic data and ensure a safe environment for online payments.

The entrepreneur may, within legal limits, investigate the consumer’s ability to meet payment obligations. If there is justified reason not to enter into the agreement, the entrepreneur may refuse an order.

The entrepreneur will send the following information to the consumer in writing or on a durable data carrier:

the entrepreneur’s contact address for complaints;
conditions for exercising the right of withdrawal;
information on guarantees and after-sales service;
details stated in Article 4(3);
termination conditions for long-term agreements.

ARTICLE 6 – RIGHT OF WITHDRAWAL

Consumers may withdraw from the agreement within 14 days after receiving the product.

During the cooling-off period, the consumer must handle the product carefully and only inspect it as needed to determine whether they wish to keep it.

The consumer must notify the entrepreneur of withdrawal in writing within 14 days. Return shipment must occur within 14 days afterwards. The consumer must provide proof of timely return shipment.

If the consumer fails to notify or return the product within the required timeframes, the purchase becomes final.

Note: The return address may be located abroad (Asia), depending on the product’s origin.

ARTICLE 7 – COSTS IN CASE OF WITHDRAWAL

Return shipping costs are the responsibility of the consumer.

If the consumer has paid an amount, the entrepreneur will refund it within 14 days after withdrawal, provided the product was received back or sufficient proof of return was provided.

ARTICLE 8 – EXCLUSION OF THE RIGHT OF WITHDRAWAL

The entrepreneur may exclude the right of withdrawal for:

products made to consumer specifications;
products of a personal nature;
products that cannot be returned due to their nature;
perishable or aging products;
products with price fluctuations outside the entrepreneur's control;
newspapers or magazines;
audio/video/software with broken seals;
hygiene products with broken seals.

Exclusion is only valid if stated clearly before the contract.

ARTICLE 9 – PRICES

Prices may be adjusted due to changes in VAT rates or market conditions.

Products influenced by financial market fluctuations may be offered with variable prices.

Price increases within 3 months are only allowed due to legal regulations.
Price increases after 3 months are allowed if agreed upon and the consumer can terminate the agreement.

The place of delivery is outside the EU; therefore, import VAT and customs costs are collected by the courier, not charged by the entrepreneur.

All prices are subject to printing errors. The entrepreneur is not obliged to deliver at incorrect prices.

ARTICLE 10 – CONFORMITY AND WARRANTY

The entrepreneur guarantees that the products comply with the agreement.

Defects must be reported within 14 days. Products must be returned in original packaging and new condition.

Warranty does not apply if:

the consumer repaired or altered the product themselves;
products were exposed to abnormal conditions or misuse;
defects result from government regulations.

ARTICLE 11 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally information on our site may contain typographical errors, inaccuracies, or omissions. We reserve the right to correct them or cancel orders if necessary.

We are not obligated to update information unless required by law.

SECTION 13 – CHANGES TO THE SERVICE TERMS

You may review the latest version at any time.
We may update these Terms at any time, and continued use of the website constitutes acceptance of the changes.

Terms and Conditions